Schedule A-Cooper Technologies, Inc.

Schedule A

Normally, all services are performed between the hours of 8:00 AM and 5:00 PM Monday through Friday (with the exception of holidays). Cooper Technologies, Inc. will also be available for "emergencies" and other additional services outside of these hours. The fees for these services are as follows:

Hours	Days	Rates
8:00am - 5:00pm	Monday - Friday	$100/hour
5:00pm - 10:00pm	Monday - Friday	$145/hour
10:00pm - 8:00am	Monday - Friday	$200/hour
8:00am - 5:00pm	Saturday	$145/hour
5:00pm - 8:00am	Saturday	$200/hour
	Sunday and Holidays	$200/hour

Note: For all emergencies requiring a response time of less than four hours during normal business hours, a $50.00 expedite fee will be added. All service calls will be billed a minimum of one hour. If the service call takes longer than one hour, the billing is rounded up to the nearest fifteen-minute increment. Travel time will be billed one-way for all calls outside of the Santa Cruz area. Payment for all service calls is due at the time the service call is complete, unless some prior arrangement has been made. If you would like any more information, please feel free to contact us by telephone or e-mail.

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